LAKESIDE MOTEL TAUPO Terms and Conditions
We accept instant confirmation online bookings.
We accept payment with the following cards:
Credit Card security
Lakeside Taupo Motel uses the Windcave Gateway for its online credit card transactions. Windcave processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
Payments are processed in real time
Lakeside Taupo Motel does not have access to your full card number, your credit card payment is secured by Windcave
Windcave have bank grade security. All transaction details are stored in their PCI-DSS compliant Data Centre
Windcave Payment Express Software is certified with over 200 banks globally
Windcave terms & conditions can be viewed here.
Visit www.windcave.com for more information on online credit card payments.
Standard Check-In Time: 2:00 PM to 7:30 PM
Standard Check-Out Time: 10:00 AM
Please contact us if you would like to check-in earlier / check-out later.
Changes and cancellations to bookings made up to 48 Hours before the arrival date/time are without charge. Thereafter the deposit may be charged. The total value of the booking may be charged if changes/cancellations are made with less than 48 Hours notice.
This online booking service is provided by Lakeside Motel Taupo. By using this service you agree to all of these terms and conditions set out below:
Online Booking Confirmation
All online bookings are completed only when the customer has finished the entire booking process and has been issued with a booking request or confirmation and a unique booking reference. For bookings made on a request-only basis, the accommodation supplier will either confirm or deny the reservation within 24hrs. If you are not notified within 24hrs then the booking will be deemed as cancelled; in such cases we recommend that you email/call the property directly. The customer is responsible for checking that all details of their booking confirmation/request are correct and are as intended. If the booking is not as intended then the customer may cancel a booking without charge providing that they inform the accommodation supplier within 30 minutes of the reservation being made.
Payment For Bookings
The customer agrees to pay the required deposit directly to the accommodation supplier using one of the payment methods that the accommodation supplier supports. If the customer opts to phone through credit/debit card details, pay by internet banking or via PayPal, then this must be done within 1 hour of the booking being made, otherwise the reservation will automatically be cancelled. If the customer opts to pay the required deposit by credit/debit card then the accommodation supplier will charge any agreed deposit or any change or cancellation charges directly to the card details supplied at time of booking. Lakeside Motel Taupo does NOT charge the customer’s credit card directly or make any other booking or transaction-based fee to either party. If the required deposit cannot be obtained using the card details provided by the customer then the accommodation supplier will make reasonable attempt(s) to contact the customer and may opt to cancel the booking if alternative arrangements for payment cannot be negotiated. If the customer’s credit card is due to expire before the customer is due to stay then the customer must provide the accommodation supplier with their new card details when the new card is issued. The Accommodation Supplier may cancel a booking if the customer does not inform the accommodation supplier of their new card details or make alternative arrangements for guaranteeing the booking. All prices quoted are in local currency and include local sales taxes.
Changing Or Cancelling A Booking
Please contact the accommodation supplier directly if you wish to change or cancel a confirmed booking (see your confirmation for their contact details). Lakeside Motel Taupo is unable to make changes or cancellations to bookings on your behalf. If you change or cancel a booking then the accommodation supplier may make additional charges as per their policies advised at time of booking. Lakeside Motel Taupo does not make any additional charges for changing or cancelling a booking. Please note that an accommodation supplier is entitled to cancel an entire booking if you change or cancel part of a booking if the remaining booking does not meet their minimum stay policies.
Double Bookings / Cancelled Bookings
In the rare event of the accommodation supplier being unable to provide the customer with the service as booked, the accommodation supplier will inform the customer as soon as possible and make reasonable attempts to remedy the situation by seeking alternative accommodation of a similar price and quality for the customer. If no alternative accommodation is available then the booking may be cancelled and any payment made will be refunded in full by the accommodation supplier.
Travel Agents / Wholesalers
Rates displayed via this online booking service are non-commissionable unless otherwise advised.
General
Accuracy
Lakeside Motel Taupo regularly reviews the content of the website to ensure that information is accurate and is not misleading. As the majority of information about accommodation suppliers displayed on this website is supplied by the accommodation suppliers directly, Lakeside Motel Taupo cannot guarantee the accuracy of such information. Lakeside Motel Taupo specifically assumes no responsibility for the correctness of prices and room availability provided by accommodation suppliers and provides no warranties or guarantees as to the quality of the services offered by accommodation suppliers. Lakeside Motel Taupo takes no responsibility for the corruption of information held in the system website / database.
If you find any information on the website that is incorrect, offensive, or likely to mislead then please contact us and we will deal with the matter as soon as possible.
Translated text may not be 100% accurate. For avoidance of doubt please refer to the original language used by the accommodation supplier.
Copyright
All content on the Lakeside Motel Taupo website is copyrighted and may not be used for any purpose without prior written permission. If you believe that you own copyright to any material on this website then please contact us and we will remove the material once ownership of copyright has been proved. Accommodation suppliers are required by our terms and conditions to only use content on their listing that they either own the copyright to or have the written consent of the copyright holder.
Limitation Of Liability
You agree to release, indemnify and keep indemnified Lakeside Motel Taupo from and against all actions, claims, costs (including legal costs and expenses) losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your failure to comply with these terms and conditions, your failure to complete a transaction made through Lakeside Motel Taupo, any loss due to errors or omissions and any failure of any accommodation supplier to provide the services offered or failure to receive any email or communication from us. Lakeside Motel Taupo is not liable for any direct or indirect losses incurred by the non-availability of the system.
Errors
Lakeside Motel Taupo endeavors to provide a fast, reliable and error-free service as possible. If you experience problems using this website then please let us know. The website is tested only against the latest versions of the major web browsers using their default settings. If you are experiencing problems then we would recommend that you ensure that you have the latest available version of your browser installed and that your firewall, anti-virus and web security software is correctly configured.
Jurisdiction
Lakeside Motel Taupo is published in New Zealand and recognises only New Zealand law.
Changes To Terms And Conditions
Lakeside Motel Taupo reserves the right to change these terms and conditions when required. We recommend that website visitors review these terms and conditions frequently.
Questions
Please contact Lakeside Motel Taupo stay@lakesidetaupo.co.nz if you have any questions regarding these terms and conditions or any of our services.